Introduction

Welcome to Apexa Solution (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

Accessing, Reviewing, and Changing Your Personal Information
Your password is the key to your account. Use unique numbers, letters, and special characters, and do not disclose your Apexa Solution password to anyone. If you share your password or personal information with others, you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify Apexa Solution and change your password.

You can review and update most of your personal information by signing into your Apexa Solution account. You must promptly update your personal information if it changes or is inaccurate. In some cases, once you make a public posting on the site, you may not be able to change or remove it.

Collection of Personal Information
You can browse the Apexasolution.com website, or related sites, without telling us who you are or revealing any personal information about yourself. If you register for an account with us by providing personal information, you are no longer anonymous to us. By providing personal information, you consent to the transfer and storage of that information on our secure servers.

We collect personal information to provide you with access to our sites, applications, services, and tools, and to help us personalize and improve your experience.

Cookies, Web Beacons, Local Storage, and Similar Technologies
When you visit or interact with our sites, services, applications, and tools, we or our authorized service providers may use cookies, web beacons, and other similar technologies to store information and provide you with a better, faster, and safer experience.

Closing Your Account and Retention of Personal Information
Upon request, we will close your account and remove your personal information so that it cannot be viewed by other users. Removal will be based on your account activity and in accordance with applicable law. We may also close or deactivate inactive accounts or accounts used in violation of our User Agreement.

Personal information from closed or inactive accounts will generally be deleted or rendered anonymous. However, we may retain some personal information for fraud prevention, fee collection, dispute resolution, enforcement of our User Agreement, or other legal purposes.

Information We Collect Automatically
When you visit our sites, use our applications, services, or tools, or interact with our advertising or content, we automatically collect information sent to us by your device. This includes, but is not limited to:

  • Device ID or unique identifier, device type, geo-location information, computer and connection information, page views, traffic data, referral URL, ad data, IP address, and standard web log information.
  • Anonymous information collected through our use of cookies and web beacons.

Information You Provide to Us
We collect and store any information you enter on our sites or provide in the context of using our services. This includes, but is not limited to:

  • Registration information such as email address, phone number, and physical contact details.
  • Transactional information such as purchases and billing information.
  • Information shared in community discussions, chats, dispute resolution, and correspondence.

Information We Collect from Mobile Applications or Devices
When you download or use our mobile applications or access our mobile-optimized sites, we may collect information about you and your device, including location information, based on your device settings. Most mobile devices allow you to control or disable location services in their settings menu.

Information We Collect from Other Sources
We may receive additional information about you from third-party sources, such as credit bureaus or social media platforms, and add it to our account information.

Information Collection from Social Media
We offer sign-on services that allow you to use third-party login credentials (such as Google or Facebook) to access Apexa Solution sites. We may also collect and store information you share from these platforms based on your privacy settings.

Mobile Privacy
Our privacy policy applies to mobile access as well. You may control certain privacy settings through your mobile device.

Opting Out of Our Use of Personal Information
If you do not wish to receive marketing communications from us, you can unsubscribe via your account settings or in the communication itself.

Disclosure of Personal Information
We disclose personal information to comply with legal requirements, enforce our policies, respond to claims, or protect the rights, property, or safety of Apexa Solution, its users, or others. Such disclosure is done in accordance with applicable laws.

Personal Information You Share on Apexa Solution
Your User ID and activity on Apexa Solution may be visible to others. If you use a shared or public computer, certain information about you may be visible to others using that device after you.

Protecting and Storing Personal Information
We store and process your personal information securely using technical and administrative security measures such as encryption, firewalls, and access controls.

Scope and Consent
This Privacy Policy describes how Apexa Solution collects, uses, stores, shares, and protects your personal information. By using our services, you consent to this policy.

Third Parties
This Privacy Policy only addresses information we collect. If you disclose your information to third parties, different privacy policies may apply. Apexa Solution is not responsible for the privacy policies of third parties.

Use of Personal Information
We use your personal information to:

  • Provide access to our services and customer support.
  • Prevent fraud, security breaches, and enforce our User Agreement.
  • Customize and improve our services and marketing efforts.
  • Contact you regarding transactions, service updates, and promotional offers.
  • Comply with legal obligations.

Use of Personal Information for Marketing
We may use your personal information to provide marketing and promotional offers. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Using Personal Information from Apexa Solution
Apexa Solution enables users to share information to complete transactions. We encourage you to review and respect the privacy of others when engaging in transactions.

Sharing of Personal Information
We may share personal information with:

  • Members of the Apexa Solution corporate family for joint services and fraud prevention.
  • Service providers who assist in business operations (e.g., fraud investigation, billing, website operations).
  • Other third parties with your explicit consent.
  • Law enforcement or regulatory agencies when required by law.
  • Credit bureaus regarding account activity.
  • Other business entities in case of a merger or acquisition.

Changes to This Privacy Policy
Apexa Solution reserves the right to update this Privacy Policy as needed. We will notify users of any significant changes.

For any questions or concerns, please contact us at apexasolution7@gmail.com.